At Aeroglam Australia, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.

We are committed to complying with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

1. What Personal Information We Collect

We may collect the following types of personal information:

• Full name
  
• Email address
  
• Phone number
  
• Company or business name
  
• Aircraft type or service details
  
• Location (for service requests)
  
• Any other information voluntarily provided via contact or quote forms
  

We may also collect technical data such as:

• IP address
  
• Browser type
  
• Device information
  
• Website usage data (through cookies and analytics tools)
  

2. How We Collect Your Information

We collect your personal information through:

• Website forms (quote requests, consultation bookings, contact forms)
  
• Email and phone correspondence
  
• Social media interactions
  
• On-site visits or consultations
  
• Website cookies and third-party analytics tools (e.g., Google Analytics)
  

3. Why We Collect Your Information

We collect and use your information to:

• Respond to your enquiries or service requests
  
• Provide quotes and deliver detailing services
  
• Schedule on-site consultations
  
• Improve our website and customer experience
  
• Send occasional updates or promotions (only with your consent)
  
• Comply with legal obligations
  

4. How We Store and Protect Your Information

We take reasonable steps to ensure your personal information is:

• Stored securely (using secure servers and firewalls)
  
• Protected from misuse, loss, unauthorised access, or disclosure
  
• Only accessible by authorised staff and service providers who require it to perform their duties
  

We do not store credit card or payment details on our servers.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.
We may share your information with third parties in the following cases:

• Trusted service providers (e.g., IT, CRM, or hosting providers) who assist in operating our website or managing our business
  
• Where required by law, regulation, or court order
  
• In connection with a business transfer, merger, or asset sale (with appropriate protections)
  

All third parties are required to comply with applicable privacy laws and keep your information confidential.

6. Cookies and Website Analytics

Our website uses cookies and third-party tools like Google Analytics to understand visitor behaviour and improve user experience. These tools may collect:

• IP addresses
  
• Device type
  
• Time spent on pages
  
• Pages visited
• You can manage or disable cookies via your browser settings.

7. Accessing and Updating Your Information

You have the right to:

• Access the personal information we hold about you
  
• Request corrections if any information is inaccurate or outdated
  
• Request the removal of your personal data (subject to legal or contractual obligations)
  

To make a request, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., partners, social media, or booking tools). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated at the top.

10. Contact Us

For any privacy-related enquiries, including access or correction requests, please contact:

Aeroglam Australia
Email: [insert your contact email]
Phone: [insert contact number]
Website: www.aeroglam.com.au